Questions about a booking, a doctor, or partnering with us — we're here to help.
Our support team typically responds within 2 hours, every day of the week.
support@mediconnect.in
+91 98450 12345 · 8 AM – 11 PM IST
4th Floor, Prestige Tech Park, Bengaluru, Karnataka, India
Support available in English, Hindi, Tamil, Kannada & Telugu
Fill in the form and our team will get back to you shortly.
Most chat consultations begin within 15–20 minutes of booking. Call and video consultations are scheduled for a specific slot, usually the same day.
Yes — every doctor's NMC/MCI registration and qualifications are verified by our clinical team before their profile goes live.
Select "Doctor" when registering, or write to us at support@mediconnect.in with your registration number and specialisation — our onboarding team will reach out.
You can reschedule or cancel any booking up to 2 hours before the slot from the Booking section of your account, at no extra charge.